Heathrow Valet Parking — meet and greet

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Heathrow parking FAQs

Everything travellers ask before booking Heathrow meet and greet parking — prices, insurance, where the driver waits and what happens if your flight is delayed.

FAQ

Frequently asked questions (20)

Everything travellers ask before booking Heathrow meet and greet parking.

What is Heathrow meet and greet parking?

Heathrow meet and greet parking is a valet service where a vetted driver meets you at the departures forecourt of your terminal, takes your car and parks it in a secure compound. On return, the car is brought back to arrivals. There is no shuttle bus and no car park to navigate.

How much does Heathrow valet parking cost?

Heathrow meet and greet parking starts at £60 for 1 day. A 3-day stay is £72.00 (£24.00 per day), 7 days is £90.00 (£12.86 per day) and 11 days is £113.00, then just £3 for each additional day. Every price is fixed at booking and includes chauffeur collection, secure CCTV parking, full insurance and return delivery to your terminal.

Is meet and greet cheaper than Heathrow short stay parking?

Yes. For any stay longer than 24 hours, meet and greet is typically 50–70% cheaper than Heathrow short stay car parks, and it removes the transfer time that off-airport long stay parking adds.

Which Heathrow terminals do you cover?

We cover Terminal 2, Terminal 3, Terminal 4 and Terminal 5, 24 hours a day, 365 days a year, including bank holidays and Christmas.

Where exactly does the driver meet me?

At the departures forecourt of your terminal, in the signposted meet and greet or valet bays. Your confirmation email contains the exact zone, a map and the operations phone number.

How early should I arrive for drop-off?

Arrive at the forecourt at your booked time. Call our operations team roughly 15 minutes before you arrive so the driver is already in the bay when you pull in.

How long does the handover take?

The average kerbside handover is under four minutes, including the photographic vehicle condition check and signing your receipt.

Is my car insured while it is parked?

Yes. Your vehicle is covered by comprehensive motor trade road risk and storage insurance from the moment we accept the keys until you take them back at arrivals. Certificates are available on request.

Where is my car actually parked?

In a gated, CCTV-monitored compound a few minutes from the airport perimeter. The site is floodlit, patrolled, and keys are held in a logged secure key-safe — never left in the vehicle.

What happens if my flight is delayed?

We track your inbound flight number automatically and adjust the collection time. There is no delay surcharge for late arrivals.

What happens if my flight lands early?

Call us as soon as you land. We reposition the vehicle for your actual arrival time at no extra cost, subject to normal traffic conditions.

How do I collect my car when I land?

Call or text the number in your confirmation once you reach baggage reclaim. Your car is delivered to the arrivals forecourt of your terminal, usually within 15 minutes of your call.

Do you charge extra for large vehicles or SUVs?

Standard pricing covers cars up to the size of a large SUV or 7-seat MPV. Oversized vans and vehicles above 2.1m in height should be declared at booking so we can allocate the right bay.

Can you park electric vehicles?

Yes. Our drivers are trained on EV and hybrid models and the compound has charging available on request, chargeable at cost.

Will my car gain mileage?

Only the short distance between your terminal and our secure compound — typically 4 to 8 miles in total across drop-off and collection. Odometer readings are recorded at both ends.

Can someone else drop off or collect the vehicle?

Yes. Add the named person to your booking in advance and they will need the booking reference and photo ID at handover.

Do you offer car valeting while I am away?

Yes. An interior and exterior valet can be added at booking or by phone while you are away, and the car is cleaned before it returns to arrivals.

What is your cancellation policy?

Cancel up to 24 hours before your drop-off time for a full refund. Cancellations inside 24 hours are refunded minus a small administration fee.

Do I need to book Heathrow parking in advance?

Booking in advance secures the lowest price and guarantees a driver at your slot. We accept same-day bookings subject to availability, but forecourt slots at peak times sell out.

Is Heathrow meet and greet safe?

Yes, when the operator is licensed and insured. We publish our insurance cover, use DBS-checked drivers, run a CCTV-monitored gated compound and provide a photographic condition report on every single booking.

Book in under two minutes

Book Heathrow meet and greet parking

Fixed prices, free cancellation up to 24 hours before drop-off, and a chauffeur waiting at the kerb. Reserve online or email our reservations desk and we will confirm within minutes.

Terminals covered
T2 · T3 · T4 · T5
Prices from
£60 per booking
Average handover
Under 4 minutes
Operations desk
Open 24 hours, 365 days